Melanie joined Copaken Brooks in 2012, bringing with her a strong focus on customer service. Since joining the team, she has progressed from Assistant Property Manager roles at Plaza Colonnade and a 240,000 square foot corporate headquarters campus for a local software firm in Lenexa, Kansas, to Property Manager of One Park Place condominiums, a luxury high-rise HOA community.
Prior to joining Copaken Brooks, Melanie worked with several commercial loan servicers including Midland Loan Services and KeyBank, performing financial analysis, due diligence, loan valuation and lease reviews.
Melanie has proven abilities in managing multiple projects, and she takes pride in providing excellent customer service. Maintaining the highest levels of client satisfaction is her number one priority, and she employs excellent organizational and communication skills, as well as strong analytical and problem solving abilities, to exceed tenants’ expectations.
Melanie oversees the daily operations, service requests, and service contracts; coordinates capital projects; and is responsible for monthly financial reporting and preparation of annual operating and capital improvement budgets.
Professional Designations & Awards
- Real Property Administrator (RPA), Building Owners and Managers Institute
- Licensed salesperson (Missouri and Kansas)
Civic & Professional Engagement
- Building Owners and Managers Association (BOMA)
Notable Projects & Clients
- One Park Place, Kansas City
- University of Northern Iowa, Real Estate